Pressing Patients to Change Their Minds

 Pressing Patients to Change Their Minds



When my patient Suzy took herself off the active liver transplant list, she was too embarrassed to tell me. I found out from her liver doctors.

When I confronted her, we discussed her reasoning. I told her I would continue to support and care for her. But as her longtime physician, I had to ask myself a question: Did I have some type of duty to get Suzy to change her mind?

Suzy was first found to have primary biliary cirrhosis, a severe liver disease, in the late 1990s. By 2005, when she became my patient, she had developed partial liver failure with a swollen abdomen. When the liver specialists told her she would eventually need a transplant, she agreed to go on the active list, which would put in her line to receive a donor organ. That would not occur, however, until she was much sicker.

Meanwhile, Suzy was gradually deteriorating. Fluid accumulated in her chest cavity, which caused shortness of breath and required frequent drainage. I was glad a transplant was in her future.

So Suzy’s decision to leave the active transplant list stunned me. The reason, she explained, was religious. Hailing from Mauritius, Suzy was raised a Catholic but had converted to the Pentecostal church, a branch of evangelical Protestantism that emphasizes personal experiences with God.

She had recently had a discussion with the pastor of her church, who told her how God had healed his own illness. He added that he would never submit to surgery.


Although the pastor never told Suzy to decline a transplant, she was moved by his story and concluded that if she showed the same type of faith, God would provide a “miracle of healing.” Suzy’s husband, also Pentecostal, supported her decision.

 The liver specialists involved in Suzy’s case were upset. But they told her they would keep her on the “inactive list” in case she changed her mind.

 Meanwhile, they made sure that Suzy understood the medical ramifications of her decision. Her liver would continue to worsen, and at some point she would die without a transplant. Moreover, even if Suzy eventually changed her mind, she might have become too sick by then to be saved by a transplant. The liver doctors were persistent, bringing Suzy back several times to remind her of her dire prognosis. They had her bring her children to an appointment, hoping that they would convince their mother to change her mind.

 I wanted to do even more. Suzy had been my patient for years. I also took care of her mother, her husband and one of her best friends. As someone who teaches bioethics, I wanted to respect her choice and her religious beliefs — but if I was too understanding, I might actually be “doing harm,” something physicians must always avoid. Moreover, I was not convinced that Suzy’s decision reflected her actual wishes.

When I spoke to Dr. Eva Sotil, her liver doctor, she agreed. While Jehovah’s Witness patients consistently reject specific medical interventions, most notably blood transfusions, Pentecostal teachings stress “divine healing” but do not prohibit surgery or transplants, she pointed out.

 I also kept thinking about a former patient of mine with severe liver disease who had come to my office one morning extremely ill with a blood infection. Another patient might have survived, but her liver was too diseased. She died in intensive care. I wanted to avoid a similar situation with Suzy.

 So I decided to apply some pressure. A 2010 article in the journal Annals of Family Medicine argues for “beneficent persuasion” when patients make counterproductive decisions not in their long-term interest. In this spirit, I cajoled Suzy. I brought up the topic at each visit, continually asking why her religious beliefs precluded a transplant. I also asked to speak to her husband and children. I offered to attend her next liver clinic appointment, thinking that a larger group of physicians might be more persuasive.

I even told her at a December clinic visit that the best Christmas present she could give me would be to go back on the active transplant list.

 Ultimately, as her medical condition worsened, Suzy changed her mind. Her children were now arguing for the transplant. And Suzy had asked God for a vision telling her to decline a new liver. When she did not receive one, she decided to return to active status.

 One day the following summer, I got an e-mail from the liver transplant team telling me that Suzy had undergone a successful liver transplant. I was working at a different hospital, but called Suzy right away. She was elated. Her massively swollen body was returning to normal, and she was no longer short of breath.

 I asked her how she reconciled her faith with having the transplant. She told me that she had prayed to God to get a good liver. “He healed me through surgery,” she explained.

 She also had kind words for her doctors. Without us, she said, “I probably would not be here.”

 It had been nagging me whether I might have crossed some line in Suzy’s case, applying undue pressure against her right to choose. Perhaps I had. But hearing the joy in her voice, I felt justified.

Dr. Barron H. Lerner, a professor of medicine at New York University School of Medicine, is the author of “The Breast Cancer Wars” and “When Illness Goes Public.“

Article found in The New York Times, Health news.



– cajole: persuade

– undue: inappropiate

– hail from: natural of some place

– nag: annoy


I had chosen this article because I think that it could be interesting. It talks about a very important thing in medicine, that sometimes is more difficult than treat or diagnoses an illness: it talks about the ethic.  I think that in medical practice there are many situations like this one that implies an issue for the doctor and , in my opinion, it´s important to know how to deal with them.

In Spain there is a good iniciative that are the  Ethics Committees . This committees are  a multidisciplinary group of persons of a sanitary institution .They have the task of giving advise to the doctors in their decisions about the ethical  questions that come up in their clinical practice.

It is very useful to help the doctors in some ethical issues  relating to end of life care, abortion, genetic and prenatal testing, organ donation, religious problems… because in many situations it´s not easy  to make a decision.

Related to this case I  agree with the performance of the doctor but  i find complicated  to be sure about how to bring the situation.. On the one hand,  you have to care your patient, and you have to do the best thing for.her. On the other hand , you must respect her  opinion   because  she is capable  to decide.

So, I think that what  I would do is to give her an advise about the things that may pass if she rejects the transplant and try to convince her that it isn´t a good decision, because if she accepts she will live more years . I would  talk with the other doctors  and I don´t know if I ´d talk  with her family because in my opinion  that it is a personal decision  and I think that this can be too much involvement.

In this case, I find  the situation more complicated because the doctor knows this patient for years  and he also has relation with her family. So,  when you have a closely relation is more difficult to know how you have to perform .

In my opinion, it´s a hard part of our future work because it´s a thing that you can´t  search in books , and it depends of many factors.  It´s a subjective matter no like treatment or diagnoses.  When you make a decision, people will think you are right and other people  will think that you´re wrong

I think that what you have to do is trying to do the best for your patient, having  arguments to defend your opinion, but always respecting the opinion of the others, specially your patient´s opinion. 

Finally, what do you think about ethics? Do you agree with this  doctor ? What would you do in this case? .



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Una respuesta a Pressing Patients to Change Their Minds

  1. BELÉN ZAPATA dijo:

    This is a very important topic to think about, because these kind of problems can be found in our future job. Ethics are essential in medicine. But sometimes is very difficult to combine science (which is supposed to be objective) and morals. I remember a documentary about doctors working in a poor african country. There was a mother who had a baby with strabismus. She didn’t want to feed her son because she believed that cross-eyed people had the devil inside. If you were the doctor, wouldn’t you try to convince her? Some traditions are beautiful and must be protected, but others just seem stupid.

    For a doctor, is essential to be a tolerant person. You always have to help as much as you can, but never judge the other person, or you’ll lose his trust. And without trust any effort is in vain.


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